This website, www.prephavenkit.com, is owned and operated by HOMEKITCHEN SUPPLY PTE. LTD. (Registration Number: 202012345M), a company incorporated under the laws of Singapore. We are committed to maintaining the integrity of every transaction and protecting the data of our clientele.
1. Payment Processing
All financial transactions on our platform are processed through Stripe, a globally recognised payment infrastructure provider. Stripe is utilised to manage our payment gateway; however, please note that Stripe is an independent service provider and not a partner or affiliate of our company.We support 3D Secure authentication (e.g., Verified by Visa, Mastercard ID Check) for all European transactions to provide an extra layer of protection against unauthorized use.
To ensure the highest level of transactional integrity:
- Stripe conducts regular security risk assessments and monitors for any irregular or suspicious transaction patterns.
- Transactions are encrypted using industry-standard protocols to protect sensitive information during transit.
- Customers are not required to create or log into a Stripe account to complete a purchase.
2. Billing & Statement Identification
For transparency in financial reporting, please be advised that charges on your bank or credit card statement will appear under our corporate name: HOMEKITCHEN SUPPLY PTE. LTD. ###
3. Accepted Payment Methods
We accept a comprehensive range of payment options to facilitate a seamless checkout experience, including:
- Credit/Debit Cards: Visa, Mastercard, and American Express.
- Digital Wallets: Apple Pay, Google Pay, and other recognised electronic wallet services.
Payment is collected at the point of order. Once a transaction is successfully processed, the dispatch of goods will proceed in accordance with our established Shipping Policy.
4. Data Protection & Privacy
In compliance with the Singapore Personal Data Protection Act (PDPA) and the EU General Data Protection Regulation (GDPR), we implement rigorous measures to safeguard your personal data:
- Consent-Based Cookies: Our website utilises a cookie consent mechanism. Non-essential cookies are only activated once a visitor explicitly clicks “Accept” on our cookie banner.
- Privacy Commitment: Comprehensive details regarding how we collect, store, and process your information can be found on our dedicated Privacy Policy page.
5. Transaction Integrity
While we employ robust technical measures to manage data integrity, it is important to acknowledge that no method of electronic transmission or storage is entirely immune to external factors. We do not provide absolute representations regarding the invulnerability of digital systems, but we remain diligent in adhering to international financial compliance standards to mitigate risks.
6. Contact & Support
If you have enquiries regarding a specific transaction or our payment procedures, please contact our support team. We aim to respond to all formal enquiries within 24 to 48 working hours.
- Email: kitchenwares@prephavenkit.com
- Phone: +65 88919473
- Registered Office: 11 Kaki Bukit Rd 2, #06 22, Singapore 417843